Unlike two other mechanics, Roesbery took my concern about the brakes seriously. At the other places I'd described a crunching noise and worried about the rotors given a past experience, but they simply shone a light into the wheel well and said the brake pads had a little material left and so dismissed the concern. Roesbery actually drove my car at both low and high speeds until they heard the same painful sound upon braking. Turns out the brake pad material was poor grade and it was glazing on the rotors. They had to replace both pads and rotors as I'd suspected. Now my car doesn't have that awful crunching, slipping sound and I have more confidence in my car's stopping ability.