Walnut Creek Auto Repair

I have a 1999 Audi A4 with 155k on it and I have used this Roesberry location to maintain it for the past 6 or 7 years. They have always been very fair and do a great job of getting the car in and repairs done in a timely way. On top of that, they are very friendly and will take time to explain an issue or take you out to the garage to give a visual as to what the problem is. Overall, I've been very satisfied with the service and results.

I recently bought a Groupon for Roesbery Car Care that included an oil change and a mechanic's appraisal. I sat on it for too long and the good folks here were kind enough to honour the Coupon even though it was a few days past due. I made a Friday appointment, dropped the car off, and when returned when it was ready and on time. I have a 1999 Subaru Legacy with 160,000+ miles on it, so I knew darn well that there would be a "Your Car is Ready, But we Found a Few Things" discussion. At this point, I usually tense up and worry about the damage that will be inflicted on my credit card. Actually, the list was pretty reasonable and Christine did a good job describing the items, and offering a rough "Safety First" prioritization. I really appreciated that. Now for those of you (including me) who have exclaimed - "Can You Believe How Much They Charged for X?", I went and got a second opinion at Diablo Auto Specialists. This is Gayle's shop and she subsequently convinced me that the Family that car repairs together, stays together. My final work list and bill from Diablo Auto Specialists was fully in line with what Roesbery Car Car provided. It turned out to be a "Win Win" choice as my car would have been equally well cared for here.

I've had the opportunity to bring both my wife's car in as well as my own. Both cars aren't easy to work on too. Each and every time I've been there the service mgr, Christine, has been a jewel. She knows what to do & brings the needed repairs in at a price I can live with. I've used Weatherford BMW for my car which will never happen again, and Chris beats out the dealership by a landslide. I highly recommend one of their shops since I know there will never be any problems or anything dishonest.

When I was desperate to find a good mechanic, this company caught my eye because it is family owned and operated. A lot of times when I go in, I talk with Mike Roesbery himself... he even answers the front desk phone sometimes. I have an old car which has needed a lot of work, and Mike is always incredibly kind and professional; he takes the time to explain exactly what is going on with my car and why and how things happen. His prices are incredibly reasonable, very fair. And not only is Mike great, but the whole team at Roesberry Car Care is very kind and welcoming... they even give me rides when I need to drop off my car. I've been going here just about 2 years now and am very satisfied. I highly recommend them!